90% sales valuation accuracy
96% sales fee satisfaction
92% lettings valuation accuracy
88% lettings fee satisfaction
As a leading Birmingham estate agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of sales, lettings and property management, but are best known for our Guaranteed Rent service - the perfect let and forget solution for landlords.So whether ...
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As a leading Birmingham estate agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of sales, lettings and property management, but are best known for our Guaranteed Rent service - the perfect let and forget solution for landlords.
So whether you have a specific lettings or sales question, want some honest advice or are ready to "go for it", get in touch with one of the team today.
So whether you have a specific lettings or sales question, want some honest advice or are ready to "go for it", get in touch with one of the team today.
Latest Reviews
26th Mar 2023
reviewed by 'Dhdh'
26th Mar 2023
reviewed by 'Dhdh'
11th Sep 2021
reviewed by 'Ye Tao'
12th Nov 2020
reviewed by 'Nikoleta'
11th Nov 2020
reviewed by 'Andrew'
5th Oct 2020
reviewed by 'Dilyara'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90% | 96% | £95,000 | £220,000 |
| Lettings | 92% | 88% | £415 | £1,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 46 | 1 | 53 | 4 | 8 | 1 | 17 | 0 | 2 | 0 |
Areas covered
- B1
- B2
- Birmingham
- B3
- B4
- B5
- B13
- B15
- B17
- B18
- B29
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Sep 25,2014
Sep 25,2014
1
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NorthWood is definitely excellent. Never charged money from tenants' deposit after checking out. The account manager would transfer the balance of your deposit to your account as soon as they can.
Overall, a pleasant renting experience with NorthWood....
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Sep 21,2014
Sep 21,2014
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¢â‚¬Å“Thank you so much for making us so welcome when we came to you looking for an apartment to rent. Nin was very caring when he went through the list of available units, ensuring that he find us accommodation that was suitable; making our eight ...
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Comment on agent fees
i feel the rental is a bit expensive for what we got. The furniture were not to standard. The arm chair and settee needs replacing badly so does the bed. the wardrobe shelves were warped
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Sep 14,2014
Sep 14,2014
1
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Nin and his fine team at Northwood are professionals of the highest calibre, with provision of customer service second to none! We are happy customers of Northwood and are very pleased to have chosen the company at the beginning of the letting cycle....
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Mar 31, 2015
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Excellent. ...
Sep 11,2014
Sep 11,2014
2
people found
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Excellent service and wonderful staff, they went above and beyond our expectation to made the whole experience as pleasurable as possible. Would highly recommend them to anyone relocating to or within the Birmingham area.
Kind Regards
Darren...
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Sep 10,2014
Sep 10,2014
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Very good letting experience. Friendly and helpful staff who sorted everything out in a timely manner and no nasty charges I was not made aware of....
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Sep 10,2014
Sep 10,2014
1
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I have worked with Northwood Birmingham for 5 years. They helped through the complete process of purchasing, renting and selling my property. I had no void periods during the renting period due to there excellent marketing department. Any
Property maintenance issues were sorted out promptly. When ...
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Sep 10,2014
Sep 10,2014
1
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My whole experience with Northwood has been nothing but the best. They have always been highly professional, whilst being friendly and easy to deal with. I have every confidence in their fully management service and I can rest assured that everything is being taken care ...
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Feb 15,2018
Feb 15,2018
0
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We first became aware of Northwood when they became the letting agents for a neighbouring property. Nin Rehal introduced himself to us and explained their role, and asked us to let him know immediately if we had any concerns regarding the letting of the property.
...
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Oct 08,2017
Oct 08,2017
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After several years of working with Centrick Properties, lags in communication brought us to conclusion that it was time to find a more responsible and responsive agency to manage our properties in Central Birmingham.
Having done an online research we shortlisted Northwood Birmingham along with ...
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Comment on agent fees
Not the cheapest on the market, but we were ready to pay that price for a comprehensive full management service pack.
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Mar 20,2015
Mar 20,2015
1
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Northwood acted as a lettings agent for my property in Birmingham from 2009 until 2014. In that time they were very professional in their approach and my apartment never went one month without being rented. Additionally, rental payments were never late. They always went that extra mile. ...
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Comment on agent fees
1 per cent - lower than the competitors.
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Oct 08,2015
Oct 08,2015
1
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We needed to let our property out at short-notice so I read the reviews online of different agents around B5 and noticed that Northwood seemed to have the best ratings. So I gave them a call and arranged for their agent to visit the property. ...
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Sep 26,2014
Sep 26,2014
1
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I was recommended to use Northwood by a friend, this branch in Birmingham had not quite opened it doors back in 2008 but I was put in touch in Nin Rehal by another branch. I was one of the first customers and even though the business ...
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Comment on agent fees
As long as you keep on eye on the market, Northwood are always willing to discuss their fees.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
The outcome of our investigation
What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Last updated at 2:22 PM 26/05/2017 by allAgents
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
The outcome of our investigation
What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
